The interviews
Twenty questions, five answers each
What Kooth’s leaders said, unattributed. Pick a topic, then open any question to see all five answers.
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Where to align
Three areas to align
Consent and age checks
Agree on: How consent and age are verified, state by state, in one consistent answer.
AI
Agree on: No chatbot; real people always. AI works behind the scenes and the young person still chooses. Avoid “no AI,” which isn’t accurate.
Crisis response
Agree on: Still need: average time to emergency services, an overnight protocol, and when parents are told. Get them from the Director of Safeguarding.
Clinical and partnership readiness
What the answers tell us
What we know
Safety by design
No private messages, no photo sharing, every post checked by a trained professional.
Clear crisis path
988 and local services always shown.
Parents are the key
Schools and partners buy in a lot faster when parents buy in.
Questions for the room
What happens, step by step, when a young person discloses a crisis?
Where do parents fit, and how do we explain ‘confidential, not secret’?